Business Operations & Documentation Coordinator (Remote)

Core Responsibilities
Administrative
Manage company email
Schedule appointments
Follow up on estimates
Follow up on unpaid invoices
Customer communication
Calendar management
Data entry
Operations
Create and send estimates
Create invoices
Track deposits and payments
Order equipment
Coordinate vendors
Maintain project records
Manage project folders
Technical Documentation
Build network diagrams
Create signal flow diagrams
Create rack elevations
Organize audit reports
Build equipment inventories
Convert field notes into client deliverables
Software
Square
QuickBooks
Google Workspace
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Microsoft Office
ChatGPT
Canva
Notion (optional)
Compensation
For OnlineJobs.ph:
Entry level: $4–6/hr
Good admin with documentation skills: $6–8/hr
Strong coordinator who can own projects: $8–12/hr
What I would actually test for
Don't hire based on a resume.
Give them these tasks:

Create an invoice in Square.
Write a follow-up email for an unpaid estimate.
Build a simple network diagram from your notes.
Create an equipment inventory spreadsheet.
Research a Ubiquiti part and provide pricing.
Organize a project folder structure.
If they can do all six without hand-holding, they're worth hiring.
For where Master Mounts is headed, I think your first remote hire should be about 70% operations/admin and 30% technical documentation. That gives you someone who can handle the daily office work while also turning your field notes, photos, and audits into professional reports so you're not stuck doing paperwork at midnight after a jobsite.