Assistant Property Coordinator

About us:
EIG Property Management is based in Minneapolis, MN. We manage 1,400 apartment rental units in the Twin Cities. We are seeking a full-time remote Virtual Assistant Property Manager to join our great team! As a Virtual Assistant Property Manager, you will be the primary point of contact for our residents, answering calls, offering tenant support, supporting the on-the-ground property managers, and assisting with various administrative tasks.

The preferred candidate will be a go-getter, willing to work hard, learn new tasks, and be a dedicated and reliable teaUpgrade to see actual infomber. We are looking for one dedicated individual that can work 40-50 hours per week. Generally, the hours are Monday to Friday about 7AM to 5PM US Central. We are not looking for an agency or someone working another job during our business hours.

Responsibilities:
Manage Lease Renewals: Train staff on how to perform renewals, monitor renewal status for various teams, draft renewal leases, send leases for electronic signature.
Manage Delinquency: Train staff on how to perform delinquency, monitor delinquency status for various teams, submit eviction complaints to attorneys, coordinate eviction processes with attorney and property management teams.
Maintain property and tenant records.
Receive and return phone calls, texts and emails.
Communicate with 3rd party stakeholders
Inspection Management: Assign unit inspections to the PM teams, track inspection progress, compile results of inspections, ensure high quality, analyze performance.
Coordinate activities to address high water usage
Download data and complete data entry tasks
The above is not an exhaustive list.

Job Requirements
Excellent English speaking and writing ability.
Technology Requirements: strong consistent internet and electricity, 2 screens, 10-key on your keyboard, headset.
As this is a work-from-home setup, you must have a quiet working environment anytime you are clocked in for work.
US Central Time hours as scheduled, generally an 8-9 hour day Monday to Friday between 8AM and 5PM.

Qualifications:
Preferred 4-year university degree
Preferred previous experience in property management for atleast 3 years
Preferred experience with Google Workspace, particularly with Google Sheets and/or MS Excel

Application Requirements
If you are interested in applying, please include the following in your job application submission:
1. A custom audio or video recording. Please take 1 to 4 minutes to share why you are interested in the position, or a quick summary of your experience and qualifications.
2. Confirmation that you are not an agency.
3. Attach a PDF of your resume.
4. Confirm that you plan to conduct the interview with the same quality of computer and equipment that you would bring to the job, including webcam, headset, strong computer. During the interview, you will need to be on video and you will need to share your desktop for a brief spreadsheet exercise.

The job application submission is done by filling out this form: Upgrade to see actual info