I'm a dedicated, full-time Customer Service Representative with 5+ years of experience in customer service and Amazon product research/sourcing. I'm looking for a long-term, full-time role where I can commit fully to one team and grow with the company.
Customer Service:
Answering inquiries across all channels and platforms
Handling customer concerns with patience and professionalism
Account management and retail support
Comfortable managing high inquiry volumes independently and consistently
Amazon Product Research & Sourcing:
Product research and keyword research using Helium10, Keepa, and SellerApp
Profitability analysis using FBA Calculator
Product sourcing support for FBA sellers
Comfortable working with data to identify viable product opportunities
I'm reliable, organized, and committed to showing up consistently for a full-time role. I currently have flexibility to dedicate my full working hours to one employer, and I'm looking for stability with a team I can grow with long-term.
Also Available (Real Estate Experience):
I also have hands-on experience supporting vacant land investors and real estate teams with:
Due diligence (parcel research, zoning, GIS, utilities, road access)
Real estate marketing (Landmodo,
CRM management (Follow Up Boss, Podio, ReSimply, Propstream)
Lead generation, skip tracing, and SMS/newsletter campaigns
Canva graphic design for real estate marketing
Availability:
Full-time
Skills:
Customer Service, Amazon FBA, Product Research, Product Sourcing, Keyword Research, Data Entry, Internet Research, Real Estate Virtual Assistance, Due Diligence, CRM Management, Social Media Management, Canva, Copywriting, Administrative Support, Skip Tracing
Tools:
Helium10, Keepa Graph, Keepa Finder, FBA Calculator, SellerApp, Canva, Mailchimp, Nextiva, Airtable, Follow Up Boss, Podio, ReSimply, Propstream, Google Sheets, MS Excel, MS Word, Grammarly, Google Maps, Dropbox
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