Results-driven customer service professional with nearly two years of experience in healthcare BPO and administrative support. Skilled in appointment scheduling, insurance verification, eligibility checks, billing support, prior authorization, and delivering exceptional customer service through voice and non-voice channels. Experienced in handling high-volume inquiries while maintaining accuracy, efficiency, and HIPAA compliance. Recognized for strong communication, attention to detail, problem-solving abilities, and the ability to adapt quickly to new systems and processes. Committed to providing excellent patient and client support while contributing to team success in fast-paced environments.
Experience: 1 - 2 years
Experience: 1 - 2 years
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