Chester

Customer Service Specialist | SaaS Support • Financial Services • Hospitalit

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 11th, 2026 (5 days ago)

Member Since

June 10th, 2026

Profile Description

Performance-driven Voice Customer Support with over 9 years of experience delivering exceptional service across the financial and hospitality sectors, including Capital One, Western Union, and InterContinental Hotels Group (IHG). Proven track record of managing high-volume inbound call queues while maintaining a 95%+ Customer Satisfaction (CSAT) rating. Adept at rapid
problem-solving, live-call data entry, and verbal de-escalation, with a strict commitment to regulatory compliance and First Call Resolution (FCR)

Top Skills

Experience: 2 - 5 years

I have 2 years' experience supporting Credit Card Company and 2 years with Money Transfer Company.

Experience: 5 - 10 years

5 years' experience with Hotel Company

Other Skills

Basic Information

Age
35
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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