Gerlie

Customer Service Representative/ Technical Support

40 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelor's degree

Last Active

July 20th, 2026 (4 days ago)

Member Since

March 30th, 2026

Profile Description

My work experiences were teaching ESL or English as a Secondary Language Instructor both offline and online to Asian students for 2 years and I have worked in BPO industry for over 4 years. The accounts that I have handled were Synchrony Financial, Credit One Bank, AT&T, and lastly T-mobile. My tasks were providing assistance to customer's inquiries based in our resources such as about upgrading phones, promotions, rewards, disputes, refunds, processing payments, checking home internet address elligibility over the phone. I am also a technical support wherein assisting them to set up their home internet, make them feel relieve by doing some troubleshooting steps when they were having issues of no connection with their services like with their mobile phones, mobile hotspot, and home internet. I considered myself as a multi-tasker, resourceful, organized, can work under pressure and minimal supervision.

Top Skills

Experience: 1 - 2 years

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  107
English
C2(Advanced/Mastery)
Government ID
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