Raymund
BPO Operations Manager | Sales Team Leader | Appointment setter l Remote Team Le
Overview
Looking for full-time work (8 hours/day)
at $5.89/hour ($1,113.60/month)
Bachelors degree
Last Active
June 3rd, 2026 (14 days ago)
Member Since
March 6th, 2026
Profile Description
• BPO Operations Management
• Sales Team Leadership
• KPI Monitoring & Performance Management
• Agent Coaching & Development
• Client Campaign Management
• Appointment Setting & Lead Conversion
• Customer Service & Technical Support
• CRM & Reporting Systems
• Remote Team Supervision
• Sales Performance Improvement
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Managed a team of 50+ agents, ensuring consistent achievement of sales and appointment-setting targets • Monitored KPIs, productivity, and call quality to maintain high performance across campaigns • Conducted coaching sessions and performance reviews, improving agent conversion rates and productivity • Worked directly with clients and campaign managers to align team performance with business goals • Implemented daily monitoring systems that improved team reliability and output
Other Skills
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- pavia, Iloilo
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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