Mar

General Virtual Assistant | Email Support | Customer Service | Social Media Mana

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.23/hour ($800.00/month)

Not Specified

Last Active

June 4th, 2026 (15 days ago)

Member Since

February 4th, 2026

Profile Description

Provided high quality customer support to U.S. and global clients through chat, email, and phone channels. Handled high-volume inquiries, resolved customer concerns efficiently, and ensured a positive customer experience across different time zones. Assisted with account management, billing inquiries, order processing, troubleshooting, and general product support. Maintained accurate documentation of customer interactions in CRM systems and consistently met KPIs such as AHT, CSAT, and resolution time. Demonstrated strong communication skills, problem-solving abilities, and adaptability in a fast-paced, multicultural environment.

Top Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Google Suite

Experience: 2 - 5 years

Office and Administration » AI Tools

Experience: 1 - 2 years

Other Skills

Marketing » CRM

Experience: 2 - 5 years

Basic Information

Age
24
Gender
Female
Website
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Address
Mexico, Pampanga
Tests Taken
IQ
Score:  93
DISC
Dominance: 45%
Influence: 22%
Steadiness: 25%
Compliance: 8%
English
C2(Advanced/Mastery)
Government ID
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