Administrative Assistant | Customer Support | Data Entry | Virtual Assisant

Enter, update, maintain and verify data in electronic databases/spreadsheets according to established formats, standards and procedures. Review source documents (paper or digital) for completeness and accuracy before entry. Sort and organise files, records or documents for data entry and archiving. Assist in generating simple reports from database/spreadsheet data as required. Ensure data integrity, confidentiality and security of information in accordance with CAAP policies and applicable regulations. Perform clerical tasks such as scanning, filing, indexing, photocopying, retrieving records, and maintaining electronic and paper-based filing systems. Liaise with other units or offices to obtain or reconcile data, clarify discrepancies, or support data-related requests. Provide administrative support, such as preparing correspondence, scheduling, assisting visitors or staff, if required.

Supervise banquet service staff (set up, service, breakdown) to ensure all tasks are completed on time and to standard. (See examples: “lead and oversee banquet setups … ensuring cleanliness, accuracy, and presentation in line with event specifications and brand standards. Coordinate with event planners, catering/food & beverage, kitchen, and other departments to ensure seamless event flow (setup, service, breakdown). Monitor quality of service, guest experience, staff performance; identify issues and take corrective actions during or after events. Ensure event areas are prepared per Banquet Event Orders (BEOs) or equivalent documentation: correct layout, equipment, linen, cutlery, glassware, décor, etc.