Virtual Assistant | Purchasing & Procurement Specialist | Data Entry & Excel Exp

I have over 9 years of experience handling purchasing and procurement, including supplier coordination, purchase order processing, delivery monitoring, inventory support, and preparing reports using Excel formulas, VLOOKUP, and Pivot Tables.

Handled FIFA ticket applications by accurately processing customer requests and maintaining confidential and sensitive customer information. Ensured all customer details were entered correctly, verified data for accuracy, and managed payment processing with a high level of attention to detail while providing efficient and reliable support.

Managed a small e-commerce business across Lazada, Shopee, and TikTok Shop. Responsible for setting up and maintaining online stores, creating and optimizing product listings, processing customer orders, monitoring sales performance, handling returns and customer concerns, and preparing sales and expense reports. Ensured accurate product information, efficient order fulfillment, and smooth day-to-day store operations.