M&A & SALES OPERATIONS LEADER | ACCOUNT EXECUTIVE, SOCIAL MEDIA & QUALITY ASSURA

Overview

Looking for full-time work (12 hours/day)

at $7.54/hour ($2,163.65/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 10th, 2026 (2 days ago)

Member Since

September 7th, 2025

Profile Description

I’m a highly organized remote professional with 12+ years of experience across executive support, operations, sales, client communication, social media, travel and hospitality, and financial/administrative work. My background combines strong business support skills with hands-on experience in fast-paced BPO and remote environments.

Over the years, my role has naturally evolved into supporting executives and business leaders through calendar management, meeting coordination, and operational oversight, ensuring priorities stay on track while making work easier for the people I support.

In line with my experience in high-level oversight, I bring strong knowledge of social media marketing and advertising operations from my leadership experience as a Quality Supervisor supporting one of the world’s largest social media platforms. In that role, I led quality assurance initiatives and worked closely with campaign quality, advertiser performance, KPI tracking, governance, and process improvement. This gave me a solid understanding of social media workflows, performance metrics, and customer experience, as well as the leadership skills necessary to support business growth through accurate, high-quality execution.

Complementing my marketing and leadership insights is a background in M&A, banking, and financial analysis, which further strengthened my skills in valuation, data validation, due diligence, reporting, and confidentiality. Having been involved in the assessment of business value and financial health, I understand how small errors can affect larger business decisions. Because of this, I approach every task, whether financial or administrative, with a high degree of accuracy, discretion, and accountability.

My analytical skills are balanced by a solid background in sales and revenue-focused roles. I’ve worked as an Account Executive, Business Development Representative, Appointment Setter, and Subject Matter Expert across telecom, healthcare, legal, and home services accounts. As an Account Executive, I managed business relationships and coordinated with internal teams to support successful campaign launches and client growth. Earlier in my career, I consistently handled high-volume calls, booked qualified appointments, and supported sales performance in metrics-driven environments. As an SME in telco accounts, I also coached agents, supported performance improvement, and helped strengthen sales quality and retention outcomes.

Furthermore, I have extensive experience in the travel and hospitality sector, specifically as a Case Manager at Airbnb. In this role, I was responsible for high-level case resolution and escalations, managing complex interactions for both hosts and guests. My expertise includes handling sensitive disputes, enforcing community guidelines, and processing resolutions with professional neutrality. Additionally, I have served as a Manager handling CX-related concerns, where I oversaw listing optimizations, booking coordination, and end-to-end service management. This experience sharpened my ability to stay calm under pressure, communicate professionally, and manage service-related issues with care and efficiency.

Whether the role involves executive support, operations coordination, sales support, client communication, CRM management, reporting, social media support, or hospitality-related tasks, I bring a practical mindset, strong business awareness, and a genuine commitment to helping teams stay organized, responsive, and efficient.

If you’re looking for someone reliable, resourceful, professional, and easy to work with, I’d be glad to support your business.