Dynamic and results-driven professional with nearly 11 years of progressive experience in the BPO industry, holding key roles across Operations Management, Administrative Support, Financial Services (Accounts Payable & Receivables), Customer Relations (Customer Service and Chat Support Specialist), Owner Services Representative, Medical Transcription, and Data Analysis. Adept at leading cross-functional teams, resolving client issues, and optimizing operational processes to support business objectives. Recognized for a strong work ethic, versatility, and the ability to deliver consistent results in high-pressure environments.
Experience: 6 months - 1 year
• Review and verify supplier invoices and ensure correct coding. • Schedule and process payments in accordance with company terms and cash flow. • Reconcile vendor statements and resolve billing issues or discrepancies. • Maintain updated records of all accounts payable transactions. • Prepare reports on payable status for management review. • Assist in monthly closing and provide necessary financial documentation.
Experience: 2 - 5 years
• Identify and evaluate new products and suppliers based on market trends and business needs. • Negotiate pricing, terms, and lead times with local and international suppliers. • Manage purchase orders and monitor deliveries to ensure timely arrival. • Ensure product quality and supplier compliance with company standards. • Analyze costs and recommend opportunities for savings. • Track market trends to support product development and competitiveness. • Maintain accurate sourcing records and supplier data. • Collaborate with internal teams to support inventory, sales, and new product launches.
Experience: 2 - 5 years
• Identify and evaluate new products and suppliers based on market trends and business needs. • Negotiate pricing, terms, and lead times with local and international suppliers. • Manage purchase orders and monitor deliveries to ensure timely arrival. • Ensure product quality and supplier compliance with company standards. • Analyze costs and recommend opportunities for savings. • Track market trends to support product development and competitiveness. • Maintain accurate sourcing records and supplier data. • Collaborate with internal teams to support inventory, sales, and new product launches.
Experience: 6 months - 1 year
• Monitor receivables and ensure prompt collections of outstanding payments. • Follow up with customers regarding overdue accounts. • Reconcile customer accounts and resolve discrepancies or disputes. • Coordinate with the Sales and Customer Service teams to verify billing accuracy.
Experience: 1 - 2 years
• Support sales team with order processing and customer inquiries. • Maintain updated product listings, pricing, and reports.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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