Motivated and customer-centric professional with expertise in driving customer satisfaction, service excellence, and effective team management. Capable of leading teams to maintain high operational standards and deliver exceptional service. Brings a positive, can-do attitude with a strong willingness to adapt and quickly learn new systems to contribute to organizational success.
Experience: Less than 6 months
Good day. I am currently a graduating Bachelor of Science in Hospitality Management (BSHM) student. I have acquired three months of hands-on experience in guest service and guest handling. Additionally, in November 2023, I completed training on Property Management System (PMS), a software designed to support hotels and other lodging establishments in managing daily operations such as reservations, check-ins and check-outs, room assignments, billing, and more.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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