Amazon Executive and Shopify General Virtual Assistant/Project Manager

As an Amazon Virtual Assistant, I managed Seller Central accounts, catalog operations, and product research, driving a 25% increase in overall sales within six months. I developed an inventory management system that reduced stock discrepancies by 30%, ensuring high-demand product availability. Utilizing Helium 10 and Jungle Scout frameworks, I spearheaded keyword research that boosted organic traffic by 15% and maintained brand integrity through routine listing compliance audits. I built product catalogs, resolved suppressed ASINs, and managed flat-file uploads. On the operational side, I orchestrated customer service workflows to achieve a 95% positive feedback rating, adjusted pricing via market analysis to improve profit margins by 20%, and collaborated on PPC campaigns to increase click-through rates by 40%. Additionally, I trained junior VAs and created standard Seller Central reference guides and workflow walkthroughs, significantly enhancing overall team productivity.

As an Amazon Brand & Project Manager, I directed end-to-end operations for multiple Amazon Seller Central accounts, ensuring catalog integrity, team performance, and brand compliance through Amazon Brand Registry enrollment and protection. I spearheaded strategic initiatives that optimized order fulfillment processes and inventory management systems, resulting in a 30% reduction in delivery times and an annual operational cost savings of $250,000. I orchestrated and delegated tasks across cross-functional teams of up to 25 members-including supervising and onboarding a dedicated team of virtual assistants, which successfully cut task error rates by 30%. Utilizing structured workflows to maintain high on-time delivery rates for account milestones, I optimized product listings, maintained accurate ASINs, and enforced brand consistency using Canva. I leveraged data analytics to align strategies with clients, ensuring high retention and exceeding revenue goals.

Proactive and detail-oriented Virtual Assistant with a proven track record of supporting CEOs and senior leadership. Expert in managing complex global schedules, optimizing digital workflows, and coordinating international logistics. Efficiently transitions offices to modern digital filing systems and executes high-profile remote corporate events. A reliable multi-tasker dedicated to driving cross-functional collaboration and ensuring day-to-day operations run seamlessly.

As a Shopify Virtual Assistant, I managed operational tasks to support business growth and customer satisfaction. I implemented effective inventory management strategies that successfully reduced stock discrepancies and improved order fulfillment efficiency. Spearheading the optimization of the Shopify platform, I orchestrated a complete overhaul of product listings, enhancing SEO and increasing organic traffic. Leveraging data analytics, I tracked sales performance and customer behavior, providing insights that guided marketing strategies and boosted sales over consecutive quarters. I managed customer inquiries via multiple channels, maintaining a high satisfaction rate, and executed targeted promotional campaigns that integrated social media marketing to drive user engagement. Additionally, I collaborated with the design team to refresh website aesthetics, significantly improving user experience and reducing bounce rates to position the brand for sustained market growth.

s an Executive Assistant, I managed the day-to-day operations of the executive office, supporting the CEO and senior leadership by orchestrating complex schedules, coordinating global meetings, and ensuring seamless communication across all digital departments. I developed and implemented efficient office procedures that optimized daily workflows while overseeing the planning and execution of high-profile corporate events, including remote team retreats and vendor presentations. Spearheading key administrative projects, I successfully transitioned the office to a comprehensive digital filing system, greatly enhancing overall operational efficiency. Additionally, I facilitated cross-functional collaboration by organizing team-building initiatives across diverse product and engineering squads. My attention to detail enabled me to seamlessly manage complex travel logistics and expense reports for international executive travel, while also driving various ad-hoc projects to ensure every task was delivered reliably and on schedule.