Aldrin

Web Hosting Technical Support | DNS, Email, WordPress & Website Migrations

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Overview

Looking for full-time work (8 hours/day)

at $9.96/hour ($1,920.00/month)

Bachelors degree

Last Active

July 5th, 2026 (3 days ago)

Member Since

March 9th, 2017

Profile Description

Technical support specialist with a focus on web hosting, DNS management, and WordPress. I handle everything from regular server troubleshooting to moving large websites over to new hosts. Experienced with customer support via phone and email. I work fast, pay attention to the details, and make sure the job is done right.

Top Skills

Experience: 5 - 10 years

I have extensive experience handling customer care through phone, email, live chat, and ticketing systems for IONOS. I handle both technical troubleshooting and billing concerns, making sure customer issues are resolved quickly and clearly without using confusing tech jargon.

Experience: 5 - 10 years

I have extensive experience managing web hosting environments. My background includes configuring WHM/cPanel, managing DNS records, setting up professional emails, and resolving hosting-related errors. I specialize in handling seamless website migrations from one host to another, ensuring all files and databases transfer safely with minimal downtime.

Other Skills

Experience: 5 - 10 years

I have over 8 years of experience working with WordPress websites, specifically troubleshooting and fixing backend issues on IONOS hosting. I am completely comfortable navigating the WP-Admin dashboard to diagnose errors, manage plugins, and keep sites running smoothly. Whether it's a plugin conflict, a broken page, or a configuration issue, I know how to find the root of the problem and fix it safely.

Basic Information

Age
33
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
None
Government ID
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