Technical support specialist with a focus on web hosting, DNS management, and WordPress. I handle everything from regular server troubleshooting to moving large websites over to new hosts. Experienced with customer support via phone and
Experience: 5 - 10 years
I have extensive experience handling customer care through phone, email, live chat, and ticketing systems for IONOS. I handle both technical troubleshooting and billing concerns, making sure customer issues are resolved quickly and clearly without using confusing tech jargon.
Experience: 5 - 10 years
I have extensive experience managing web hosting environments. My background includes configuring WHM/cPanel, managing DNS records, setting up professional emails, and resolving hosting-related errors. I specialize in handling seamless website migrations from one host to another, ensuring all files and databases transfer safely with minimal downtime.
Experience: 5 - 10 years
I have over 8 years of experience working with WordPress websites, specifically troubleshooting and fixing backend issues on IONOS hosting. I am completely comfortable navigating the WP-Admin dashboard to diagnose errors, manage plugins, and keep sites running smoothly. Whether it's a plugin conflict, a broken page, or a configuration issue, I know how to find the root of the problem and fix it safely.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.