A+ Virtual Assistant | Executive Assistant | Social Media Manager | Canva Graphi

Overview

Looking for full-time work (8 hours/day)

at $14.13/hour ($2,736.00/month)

Bachelors degree

Last Active

June 5th, 2026 (3 days ago)

Member Since

March 9th, 2017

Profile Description

With over 11 years of diverse professional experience, I bring a rich skill set spanning customer service, administrative support, data analysis, marketing, and specialized roles in inventory purchasing and event management. My career includes 3 years in the BPO industry as a Credit Card Specialist and Fraud Analyst, along with 8 years as a Freelance Virtual Assistant, during which I expanded into multiple areas of expertise.

In the BPO sector, I developed a strong foundation in customer service and fraud detection, where I was responsible for resolving complex issues, identifying risks, and ensuring compliance with industry standards. My ability to manage high-pressure situations while maintaining excellent customer service was key to my success.

As a Freelance Virtual Assistant, I've supported clients in various industries, including roles as an:

Executive Assistant, where I handled scheduling, correspondence, and administrative duties for top-level executives. I also served as an Investor Relationship Manager, managing client communications, handling portfolio updates, and building strong, ongoing relationships with investors.

My work as a Marketing Virtual Assistant included digital marketing support such as content creation, graphic design using Canva and Adobe InDesign, creating videos/reels using Capcut, writing captions and descriptions, social media management, and email campaigns, while;

My E-Commerce VA experience involved managing product listings, creating product listing graphics, updating Shopify product pages, copywriting/creating product descriptions, managing inventory, processing orders, and providing customer support to help businesses succeed online.

One of my standout roles was as a Ticket Inventory Purchaser/Ticket Puller, where I was responsible for securing inventory for high-demand sports and concert events from the primary (Ticketmaster/Livenation, AXS, Evenue, Ticketweb, Eventbrite, MLB, SeatGeek, Etix, etc). This role required me to carefully analyze market demand, perform pricing analysis to ensure competitive ticket pricing, and manage inventory effectively, transfer tickets bought. I handled data entry tasks, including registrations, price maps, and managing ticket sales to ensure events ran smoothly and profitably.

I am highly adaptable, detail-oriented, and possess a deep understanding of various industries and tools that improve operational efficiency. Whether working independently or as part of a team, I am committed to delivering exceptional results and adding value to any project or role I undertake.

[ TOOLS PROFICIENT/FAMILIAR WITH: ]

• Microsoft Office 365 (Word, Excel, PowerPoint) 
• Google Suite/Workspace (Docs, Sheets, Slides, Calendar, Drive) 
• Inbox/Email Management Tools (Outlook, Gmail)
• Project Management Tools (Monday, Asana, Trello, ClickUp) 
• Funnel/Landing page (ClickFunnels/Shopify/Course Creator 360/CC360 )
• Communication Tools (Teams, Google Meet, Slack, Zoom, WhatsApp, Basecamp, ---------- )
• Graphic Design/Content Creation Tools (Canva, Adobe InDesign, CapCut).
• Social Media/Scheduling Platform (Sendible, Metricool, Social media platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube)
• Artificial Intelligence (ChatGPT, Gemini, Alwrite AI, QuillBot, Jasper, Otter AI, Claude AI, etc.)
• Email Marketing Tools (MailChimp/Course Creator 360) 
• CRM/others (Go High Level, Follow Up Boss, Zillow, ---------- , Lofty, Airtable, Freshworks, Zendesk, Gorgias, Shopify)

Check out my portfolio here: ----------