Monitor server and perform initial escalation through
Creates manual for knowledge transfer and perform knowledge transfer to new tea
Creates report for monthly alert trend and discuss the results to leads and clients
Excellent written and verbal communication skills
Has the ability to handle several different responsibilities at the same time without loss of productivity or quality
Has basic background on Japanese Language
Experience: 2 - 5 years
Monitors Zabbix alerts, creates graphs of the alerts received, escalates them and makes monthly reports for the alerts received every month
Experience: 2 - 5 years
Efficient in handling multiple projects with different scope of work
Experience: 2 - 5 years
Been using Microsoft Excel in making manuals and reports using graphs, pivot table, etc.
Experience: 2 - 5 years
Been using ServiceNow to create tickets for alerts, work request and routine tasks.
Experience: 2 - 5 years
Logs in to AWS to perform EC2 stop and start of servers that are requested
Experience: 6 months - 1 year
Been making logos, design, menus and presentations for our family business
Experience: 1 - 2 years
Microsoft Azure Fundamentals Certified
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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