Network Security Engineer

Utilized for monitoring network traffic as well as for migration and expansion tasks.

Managed various firewall equipment from Fortinet, Palo Alto, and ZScaler to ensure network security is current and to detect potential threats.

Service activation of newly installed network equipment and network configuration based on customer demand. Escalation support to US counterpart. Performance Acceptance testing/troubleshooting (RFC test) for new circuits or bandwidth upgrades. Implement advanced security features such as threat prevention and URL/IP filtering on firewalls. Conduct regular security assessments with vendors for upgrades or updates to ensure compliance with security best practices and industry standards. Perform troubleshooting and resolution of issues related to configurations, policies, and connectivity. Configure Zscaler policies for URL/web filtering, SSL inspection, and cloud application control. Monitor Zscaler security logs and dashboards to detect and investigate security threats and anomalies. Conduct user acceptance testing based on company policy and standards. Create monthly status reports of activated/on-aired devices and ticket handling via JIRA/ServiceNow.

Monitor the status of newly installed and existing network equipment. Handle escalated tickets and collaborate closely with other stakeholders to complete tasks.

Utilized for database verification and for copying, deleting, and adding directories and files.

Create ServiceNow dashboards to manage team tickets effectively.