GRAPHIC DESIGN | PRODUCT LISTING | SOCIAL MEDIA MANAGEMENT

Skilled in e-commerce management with expertise in platform standards and guidelines. Proficient in setting up Designs, managing shipment processes, providing excellent customer service through chat, and ensuring seamless store maintenance for optimal performance.

I am proficient in Canva and Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and UX/UI tools. I specialize in creating visually compelling and specific e-commerce layouts, designing social media content for platforms like Instagram, Facebook, and Twitter (now X), and producing business merchandise like tarpaulins and flyers. Additionally, I offer branding services, logo design, and other creative solutions tailored to meet diverse client needs.

I have extensive experience and familiarity with e-commerce platforms such as Shopify, eBay, Shopee, TikTok, and Lazada. I am well-versed in their standards and guidelines, enabling me to create more effective and optimized product listings that drive engagement and sales

Attention to detail is a cornerstone of my work as both a graphic artist and an e-commerce professional. I understand that even the smallest details play a vital role in shaping a consumer's perception and decision-making process. From meticulously edited visuals to thoughtfully designed layouts, I ensure every element contributes to a cohesive and impactful display. By prioritizing precision and quality, I create designs that capture attention and leave a lasting impression. This commitment to detail is a key part of my marketing strategy, helping to elevate brands and drive consumer engagement.

Customer support is one of my strongest areas of expertise. I have hands-on, direct experience in providing exceptional customer service, ensuring every interaction is handled with care and professionalism. I excel at crafting specific, personalized responses tailored to each customer’s unique needs, ensuring they feel valued and understood. My empathetic approach allows me to connect with customers on a deeper level, while my versatility ensures I can adapt quickly to meet their expectations and resolve any issues effectively. I am committed to delivering solutions that not only address concerns but also enhance customer satisfaction and loyalty.