Results-driven Customer Support Representative with experience in the online casino industry, skilled in handling both
Experience: 2 - 5 years
Experienced in the online casino industry, I specialize in providing fast, accurate, and empathetic support through both email and live chat. I’ve assisted players with account concerns, redemptions, promotions, and technical issues while ensuring compliance with company policies. By combining clear communication with strong problem-solving skills, I’ve built positive player experiences and strengthened customer trust.
Experience: 1 - 2 years
Verified players’ information, including personal details, bank account numbers, and monetary transactions, to ensure accuracy and compliance with company policies.
Experience: 2 - 5 years
Assisted brokers with timely and accurate ticket purchases, contributing to smooth transactions and efficient operations. TOOLS USED: INSOMIAC JANCY PRIMO BROWSER DISCORD SLACK GOOGLESHEET SMSGETWAYS
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