CSR rep for 5 years for one of the largest BPO company in the country handling billing/sales and technical support for US telecoms and home entertainment services.
Experience: Less than 6 months
Being the first point of contact for customers who have questions or issues with a product or service and responsible for answering inbound phone calls, addressing customer questions, and processing payments or returns. As CSR I highly appreciated the experienced I had. I believe that responsibility is to ensure customer satisfaction by providing excellent service and resolving customer issues in a timely manner.
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SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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