B2B Account Manager and Client Success Specialist
About Me
I have nearly 9 years of experience in B2B sales, account management, and client onboarding across both local corporate sectors and international US markets. My background spans handling high-value corporate accounts, hospitality clients, tech sales, and premium US accounts.
I specialize in managing end-to-end client relationships, handling custom pricing proposals, tracking inventory, and onboarding clients onto new platforms. I am highly autonomous, used to owning my work from start to finish, and focused on keeping clients happy to drive retention.
Top Skills
Account Management: Client retention, executive communication, and managing premium US accounts.
Sales Operations: Custom quotes, pricing calculations, inventory tracking, and CRM management.
Client Onboarding: Training clients and merchants on platforms and dashboards to ensure smooth transitions.
Tools: Salesforce, MS Office, Advanced Excel, Zoom, and inventory systems.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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