Overview
Looking for part-time work (4 hours/day)
at $8.31/hour ($800.00/month)
High school diploma
Last Active
June 9th, 2026 (2 days ago)
Member Since
April 17th, 2022
Profile Description
Senior Customer Service Representative with 8+ years of experience in handling and leading call center teams. Proven expertise in delivering high-quality customer support, resolving complex issues, and improving customer satisfaction.
Extensive experience in Shopify store management, including order processing, product updates, and backend operations
Strong background as a Supply Chain Manager, handling product sourcing, coordinating with suppliers (e.g., dropshipping partners), tracking orders, and ensuring smooth fulfillment operations
Skilled in Dispute Resolution Management, specializing in chargeback disputes with a strong success rate in winning cases
Excellent communication skills (written and verbal), with the ability to manage customer expectations and de-escalate issues effectively
Proficient in Microsoft Office and customer support tools (Gorgias, Reamaze, Zendesk, Outlook)
Strong analytical skills, able to identify trends, optimize workflows, and improve operational efficiency
Proven management and leadership skills, including team supervision, training, and performance monitoring
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas, CAVITE
- Tests Taken
- DISC
- Dominance: 39%
- Influence: 16%
- Steadiness: 14%
- Compliance: 30%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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