CUSTOMER SERVICE
I've more than 6 years of call center experience under AT&T + Yahoo as Technical Support Representative and a Home Networking Specialist and JP Morgan and Chase as a Retail Financial Service Representative and Fraud Specialist. I've been recognized as one of the best in the floor and have been awarded several times for best overall performances.
Customer Skills
Empathizes
Efficient Time Managing
Positive Attitude
Attentive
Willing to learn
Good communication skills
Help Desk tools:
Zendesk, Shopify, Shipwire, Intercom, RouteThis, Hubspot, Hootsuite, ConnectYou, Mailshake, and Trello
GRAPHIC DESIGN
I've always had a passion for art and have been fond of computers. Therefore, I indulged myself in gaining excellent knowledge in working with computers and graphic design. I'm very meticulous with my work so I always produce if not the best, a decent work resulting favorable
Extremely careful and precise
Capable of using different styles of designs
Comfortable communicating with clients
Able to complete projects on time
Design Tools:
Illustrator, Photoshop & InDesign
Creative Skills:
Logo Design
Vector Art
Photo Editing
Poster, Banner, Brochure and Flyer Design
Product Label Design
Restaurant Menu Design
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