Graphic Design, Credit Repair Specialist, CSR, TSR, 

I have more than 5 years of experience in a credit repair line of business as an Executive Assistant/ Customer Support/ Disputer and sales expert. -As an Executive Assistant I basically look over different departments checking all the workflow and retention at the same time. Reporting directly to the CEO (Daily report, monthly, and annually) -Client support Specialist/Customer service answering inbound and outbound calls and call requests, email and text messages. Giving a client monthly updates about their account what got deleted what stays the same and the course of action for the next round or if it’s general questions. Doing follow-ups if they have missing documents and making sure all information is accurate. -As a sales representative I need to know what’s going on with their credit report and evaluate thoroughly to be able for me to give them the best recommendation of service and their goal. You need to explain the dispute process and how long it will take. Educating them to have a credit monitoring service like identityIQ etc. because by law we cannot provide our credit report. -As a disputer, I know how to determine negative items and hard inquiries that are not connected to any open account can use Credit Repair Cloud, Client Dispute Manager. Freezing 3rd party bureaus (LEXIS NEXIS, SAGE STREAM, INNOVIS). Filing FTC report, CFPB, BBB sending out a letter using Humble fax and Letter Stream and Metro 2 format letter. Tools: GoHighLevel, Ring Central, Monday.com, CRC, CDM, White label CRM, Disputefox, Slack, Click Up, Canva Editor, SalesForce, LetterStream, Humblefax. -As a Social Media Manager I know how to make flyers and run ads on Facebook, Instagram and Tiktok I know to do content as well.