Operations Coordinator

Edgewood Monuments is a growing U.S. monument company with multiple locations. We design, order, produce, ship, and install custom granite headstones and memorials.

# About the Position
Our orders involve exact dimensions, granite colors, finishes, accessories, customer information, suppliers, container shipments, inventory, and multiple internal systems. Small mistakes can cause expensive remakes or months of delay.

# Mission of the Role
The Operations Coordinator is responsible for keeping purchasing, container, inventory, and project information accurate across the company. Your primary mission is to catch errors before they become expensive problems, keep orders moving, and ensure that the correct information is entered and maintained in every system. This is not a basic data-entry position. You will be expected to verify information, investigate discrepancies, follow up with others, and take ownership of tasks through completion.

# Core Competencies
### Attention to Detail
- You consistently notice small differences in dimensions, quantities, colors, project numbers, pricing, and documentation.
Ownership
- You take responsibility for getting a task fully completed, not merely passing it to someone else.
Follow-Through
- You maintain an organized follow-up system and do not allow open tasks to disappear.

### Judgment
You know when information can be verified independently and when an issue must be escalated.

### Organization
You can manage multiple open orders, shipments, deadlines, and systems without losing track of details.

### Clear Communication
You communicate discrepancies and next steps concisely and professionally.

### Process Discipline
You follow checklists and established procedures consistently, even when performing repetitive work.

### Learning Ability
You can quickly learn new terminology, software, workflows, and company procedures.

# How to Apply
Please provide:
- Your résumé.
- Your expected hourly rate.
- Your availability in Pacific Time.
- A one-to-three-minute Loom video introducing yourself and describing a meaningful error you caught before it caused a problem.
- Rate your experience from 1–10 with:
- Google Sheets
- Trello
- Odoo
- Slack
- QuickBooks