Operations & Content Virtual Assistant

Operations & Marketing Assistant (Remote)
Join a fast-growing premium automotive detailing company.

We're looking for a highly organised, proactive, and tech-savvy Operations & Marketing Assistant to become a key member of our team. This isn't a basic virtual assistant role—you'll play an important role in marketing, business operations, sales administration, systems management, and helping keep our business running efficiently every day.

If you're someone who enjoys taking ownership, improving systems, and working in a fast-paced environment where your initiative is valued, we'd love to hear from you.

About You

We're looking for someone who:

- Has excellent written English and strong communication skills.
- Is highly organised with exceptional attention to detail.
- Takes initiative without waiting for instructions.
- Learns new software quickly.
- Can manage multiple priorities while staying organised.
- Enjoys problem-solving and improving processes.
- Has a strong understanding of digital marketing and online business systems.
- Wants to build a long-term career with a growing company.
- Your Responsibilities

Sales Support
- Prepare and send customer quotes using the information and notes provided by our team.
- Follow up outstanding quotes through our internal workflow.
- Keep the CRM and sales pipeline accurate and up to date.
- Track quote conversions and report on sales performance.
Marketing & Content
- Schedule and publish daily content across Instagram, Facebook, TikTok and YouTube.
- Repost TikTok videos and YouTube Shorts.
- Publish trial reels using supplied content and captions.
- Write engaging captions and on-screen text.
- Engage with local audiences through genuine comments.
- Organise and maintain the company content library.
- Upload blog articles and apply basic SEO principles.
- Assist with referral campaigns and SMS marketing.
- Help manage Meta Business Suite and Meta Ads Manager.
- Monitor content performance and identify opportunities for improvement.
- Operations & Administration
- Maintain accurate CRM records and workflow pipelines.
- Keep internal documentation organised and up to date.
Update website content when required.
- Track key business KPIs, including leads, quotes, bookings, reviews and production.
- Create and maintain Google Sheets, reports and dashboards.
- Monitor inventory records and assist with supply management.
- Manage Notion workspaces, task boards and internal systems.
- Send internal reminders to staff when required.
- Complete a detailed End of Day report.

Daily Recurring Tasks
- Publish trial reels using supplied captions.
- Repost three TikTok videos.
- Repost one YouTube Short.
- Leave genuine comments on relevant social media posts.
- Send customer quotes based on technician notes.
- Organise the content library.
- Move completed tasks into the completed section.
- Submit an End of Day report before finishing.
- Skills & Experience

We're looking for someone with strong experience using:

- Google Workspace (Docs, Sheets, Drive and Gmail)
- Notion
- Canva
- Meta Business Suite
- Meta Ads Manager
- Instagram, Facebook, TikTok and YouTube
- CRM systems
- Microsoft Office
- AI tools such as ChatGPT (preferred)
- Basic SEO principles
- Social media marketing
- Administrative systems and workflow management

Experience in an automotive, trades or service-based business is highly regarded but not essential.

What Success Looks Like

You'll help us:

- Ensure every quote is sent accurately and on time.
- Keep our sales pipeline organised and up to date.
- Maintain consistent, high-quality marketing across all platforms.
- Keep our internal systems organised and efficient.
- Deliver accurate reporting that helps management make informed decisions.
- Support the continued growth of the business through strong operational execution.

What We Offer
- Long-term, stable position with room for career growth.
- Flexible remote work.
- Ongoing training and development.
- Direct involvement in a growing business.
- Performance-based progression opportunities.
- A supportive, high-performance team environment.

Recruitment Process:

Shortlisted applicants will complete a paid trial task to demonstrate their attention to detail, organisation, technical ability and problem-solving skills.

Successful applicants will then move into onboarding and become a valued long-ter ---------- mber of our team.