Executive Assistant / CEO VA

We are looking for a highly organized, proactive, and dependable Virtual Assistant / E-commerce & Operations Assistant to support a growing beauty and wellness brand.

This role is ideal for someone who is strong in coordination, follow-up, website management, customer service, research, and admin support, and is able to help keep day-to-day operations running smoothly.

Key Responsibilities
Manage and update the Shopify website
Support website operations
Assist with customer service, including handling inquiries, following up on issues, and coordinating with the team to resolve customer concerns
Prepare and format decks, presentations, and simple documents
Take meeting notes, summarize key discussion points, and track action items
Follow up with internal tea ---------- mbers to ensure deadlines and deliverables are met
Support simple research, market scans, competitor checks, and information gathering
Coordinate with vendors, partners, and external contacts
Organize files, folders, documents, and internal trackers
Support simple bookkeeping/admin, such as invoice tracking, payment reminders, and basic record updates
Assist with simple lead generation, such as research, list building, outreach support, and follow-up coordination



Requirements
Proven experience as a Virtual Assistant, E-commerce Assistant, Operations Assistant, Executive Assistant, or similar support role
Experience using Shopify and confidence in managing basic website updates
Strong written and verbal English communication
Strong organizational skills and attention to detail
Able to manage multiple tasks and follow through independently
Comfortable working in a fast-paced environment
Proficient in Google Workspace, Excel / Google Sheets, and PowerPoint / Google Slides


Bonus if you have
Experience in beauty, wellness, e-commerce, or consumer brands
Experience handling customer service
Experience with Canva or basic design formatting
Experience in basic bookkeeping
Experience supporting lead generation or partnership outreach


What We Are Looking For
Highly organized and dependable
Proactive and responsive
Strong sense of urgency and follow-up
Able to spot issues and solve problems independently
Comfortable handling both admin and e-commerce-related tasks
Someone who can help keep the business organized and moving efficiently


How to Apply

Please send to following to ---------- with title [VA APPLICATION]:

Your resume
A short introduction about your relevant experience
Examples of work you have done, such as Shopify updates, trackers, reports, decks, customer service support, or admin work
Your expected salary