Discord Moderator & Server Creator/Optimizer

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TYPE OF WORK

Any

WAGE / SALARY

5

HOURS PER WEEK

10

DATE UPDATED

Jul 8, 2026

JOB OVERVIEW

Core Responsibilities — ---------- Moderation
• Monitor ---------- channels in real time (or on a defined schedule) to enforce community guidelines and the server's code of conduct.
• Welcome new members and manage onboarding flows, including automated welcome/leave messages.
• Respond to member questions and route escalations to the appropriate tea ---------- mber when needed.
• Mute, warn, or remove members who violate community rules, spam, or engage in disruptive behavior.
• Organize and maintain channel structure, pinned resources, and role assignments.
• Track recurring issues, member sentiment, or trends and report them back to leadership.
• Help run or support community engagement activities (polls, giveaways, Q&As, discussions).

Core Responsibilities — ---------- Server Creation & Optimization
• Design and build out ---------- server structure from scratch or restructure existing servers (categories, channels, permissions, roles).
• Set up and configure bots for moderation, welcome/leave automation, verification, and engagement (e.g., leveling, giveaways, ticketing).
• Create and maintain role hierarchies and permission sets aligned with membership tiers (e.g., free vs. paid access).
• Build onboarding flows, rules channels, FAQs, and resource hubs to reduce repetitive support questions.
• Continuously audit server layout and engagement data to identify friction points and optimize channel flow.
• Recommend and implement new features, integrations, or server-wide changes to improve retention and engagement.
• Document server architecture and configuration for internal reference and handoff.

Required Qualifications
Must Have:
• Prior experience moderating a ---------- community.
• Demonstrated experience building or restructuring ---------- servers (channels, roles, permissions) from the ground up.
• Working knowledge of ---------- tools: roles, permissions, bots, auto-moderation settings.
• Strong written communication skills and a calm, professional tone when handling conflict.
• Reliable availability during peak community activity hours.
Preferred / Nice to Have:
• Familiarity with the community's subject matter/niche.
• Experience with ---------- bot configuration (e.g., welcome messages, auto-roles, moderation bots).
• Experience integrating third-party tools/bots (verification, ticketing, engagement, membership-platform integrations).

Communication & Reporting
• Preferred communication channel: [ ---------- / Text / Voice ]
• Standing check-in: short sync to review content pipeline and calendar

Growth Opportunity
• Starting rate: $5.00 / hour.
• At the 3-month mark, rate increases to $7.00 / hour, contingent on satisfactory performance and consistent delivery against the responsibilities outlined in this SOW.
• At the 6-month mark, rate and scope will be reviewed together to determine next steps (continued increase, expanded hours, or expanded responsibilities).

Application Instructions:
• Please include the word "OPTIONS" in your application title.
• Looking for at least 20 AP, 40 AP preferable.
• Please fill out this form:
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