Virtual Medical Receptionist (Remote - US Healthcare)

We are seeking a friendly, professional, and reliable Virtual Medical Receptionist to support a busy podiatry practice in Tennessee, USA.

Responsibilities:

• Answer incoming patient calls professionally and courteously
• Schedule, reschedule, and confirm appointments
• Perform patient intake and registration
• Verify patient demographics and insurance information
• Handle referrals and coordinate with other healthcare providers
• Respond to patient inquiries and messages
• Maintain accurate patient records
• Provide general administrative support to the medical office

Requirements:

• Excellent spoken and written English
• Previous customer service or medical office experience preferred
• Strong phone communication skills
• Experience scheduling appointments
• Professional and friendly demeanor
• Reliable internet connection and quiet work environment
• Ability to work during U.S. business hours

Preferred Experience:

• Medical receptionist experience
• Healthcare administration experience
• Experience using EMR/EHR software
• Familiarity with U.S. healthcare offices