Virtual Assistant for Health and Fitness Coach

Proficiency in CRM and Admin Tools
Experience Required: At least 1-2 years working with CRM systems (e.g., HubSpot, Salesforce, Zoho), handling data entry, contact management, and reporting. Experience in other administrative tools like Google Workspace, Microsoft Office, or project management software (e.g., Asana, Trello).

Strong Written Communication Skills
Experience Required: 1-2 years in a customer service or administrative role where email communication was a primary function. Must demonstrate excellent English writing skills, including clarity, grammar, and professionalism.

Customer Service Orientation
Experience Required: At least 1 year in a customer-facing role, preferably remote, handling inquiries, resolving complaints, and providing support through written communication.

Attention to Detail
Experience Required: Proven history of managing tasks with accuracy and precision, ideally with data or administrative tasks. Experience handling sensitive information with high accuracy is a plus.

Organizational Skills
Experience Required: Experience managing multiple tasks, keeping track of deadlines, and maintaining organized records or databases, ideally in an administrative or customer support role.

Adaptability and Tech-Savviness
Experience Required: Demonstrated ability to learn new tools quickly and adapt to changes in workflows, especially in technology-heavy environments.

Reliability and Accountability
Experience Required: 1-2 years in a remote or freelance setting, showcasing a record of dependability, meeting deadlines consistently, and self-managing tasks without direct supervision.

Knowledge Test and Activities:
1. Customer Service (Email)
Activity: Provide a customer email scenario and ask them to draft a response.
2. Following Directions
Activity: A multi-step task that tests attention to detail, such as entering data into a spreadsheet, saving it with a specific file name, and emailing it in a set format.
3. Data and Research Skills
Activity: Assign a small research task related to your industry, like finding recent articles on remote customer service trends.
4. Written Communication and Grammar Check