VA Emails | E-commerce Customer Support

We’re looking for a reliable and detail-oriented part-time virtual assistant to handle customer support emails for our online store and assist with general admin tasks.

Common Customer Inquiries:
- Order address changes
- Order status queries
- Refund/cancellation requests
- Escalated concerns or complaints

Your Responsibilities:
- Respond to customer emails using our provided templates/scripts
- Track and document all address changes accurately
- Sort, organize and label emails
- Assist with other related administrative tasks as needed

Job Details:
- Hours: 3 hours per day
- Pay: $2.50 per hour
- Potential for a long-term position with higher pay

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If you're organized, responsive and detail-oriented, we’d love to have you on board!