Travel Operations & Marketing Assistant

About SereniVoy Travel
SereniVoy Travel is a growing luxury-focused travel agency specializing in curated vacations, group trips, cruises, all-inclusive resorts, romantic getaways, and lifestyle travel experiences.

We are looking for a highly organized, tech-savvy assistant who can support both client operations and marketing execution.

Role Overview
This role is ideal for someone who is both detail-oriented and creative. You will assist with client follow-ups, CRM updates, ClickUp task management, social media scheduling, graphic design, video editing, email marketing, WordPress updates, and campaign support.

This is a part-time independent contractor position with room to grow.

Responsibilities
Administrative & Operations Support
Manage inbox organization and basic client follow-ups
Update client records in CRM systems
Track client forms, payment dates, travel documents, and deadlines
Fully manage all projects, tasks, checklists, etc. in ClickUp
Prepare trip documents and client-facing materials
Assist with supplier follow-ups
Track pre-trip checklist items
Organize files and digital assets
Marketing & Content Support
Create graphics using brand templates
Schedule social media posts
Edit short-form videos and reels
Format email newsletters
Assist with MailerLite and/or GHL campaigns and automations
Support Go HighLevel funnels, workflows, and pipelines
Upload and format blog posts in WordPress
Assist with campaign promotions and content calendars
Help organize brand assets and marketing materials

Required Skills
Strong attention to detail
Strong written communication
Experience with Canva, CapCut, Adobe Photoshop, Edits, etc.
Experience with social media content
Comfortable with CRM tools and project management systems
Ability to create and follow SOPs
Highly organized
Tech-savvy and willing to learn new systems

Strongly Preferred
Go HighLevel experience
ClickUp expert level experience
MailerLite experience
WordPress experience
Travel industry experience

Facebook/Instagram ads familiarity
Basic video editing skills

Email marketing experience

Important Note
This role requires both organization and creativity. You do not need to be an expert in every tool, but you must be comfortable learning systems, following instructions, and managing deadlines.

Hours
8 to 10 hours per week to start. 12-15 hours per week with pre approval during campaign launches and promotions.

Application Instructions
To apply, please send an email to ---------- with the following:
1. Why you are interested in working with a travel company.
2. Your experience with admin support and marketing support.
3. Tools you have used.
4. Send your resume
5. 2 to 3 work samples, if available.
6. Your availability and time zone.
7. Put “SVT Assistant” in the subject line so we know you read the full post.