TECH Support/CRM Specialist

Job Title: TECH Support/CRM Specialist

Company: Theresa Pidcock Consulting
Type: Gig (May grow into part-time)

About Us:
Theresa Pidcock Consulting (TPC) specializes in Executive Coaching, People Development, and Corporate Strategy. We have the honor of supporting some of the most influential Entrepreneurs, CEOs, and Leaders you can imagine. ALL of our clients are VIPs!

We pride ourselves on excellence, building successful businesses and leadership teams, and growing bottom-line revenue while maintaining an amazing quality of life. We practice what we preach, and our team adopts this same culture. We balance working hard and hitting our goals with having the flexibility we need to put our family first. We have a no-drama policy on our team. Loyalty, trust, and high degrees of confidentiality are a MUST. (You will be asked to sign NDAs).

Job Description:
We are looking for individuals who will be a great fit with our culture, values, and performance drive. Attention to detail is a must, as is a high degree of communication with our CEO. If you are boring, grumpy, or anti-social, this is definitely not the job for you! We are a dynamic company looking for someone who can “hit the ground running” and provide immediate backend business support in programs to streamline processes and systems. This includes troubleshooting existing systems, system migration, and building out new systems due to growth.

Responsibilities:
• Provide backend business support to streamline processes and systems.
• Troubleshoot and migrate existing systems.
• Build out new systems to accommodate growth.
• Maintain high levels of communication with the CEO.
• Uphold the company’s values and culture.

Requirements:
• Fluent English speaking, reading, and writing skills are a must, as the ability to catch grammatical errors will be important.
• High attention to detail and strong communication skills.
• Ability to work independently and manage multiple tasks.
• Strong familiarity with the following systems DESIRED:

1) Ontraport
2) Acuity
3) Zoom
4) Trello
5) Microsoft Suite Products (Word, Excel, PowerPoint)
6) Google Suite (Sheets & Calendar)
7) Asana
8) Adobe
9) Stripe
10) Go High Level

• Great at talking to people.
• Amazing team player and willing to work hard for team goals as well as individual goals.
• Bring a fun, positive attitude to our meetings.
• Able and willing to work on different client accounts.
• Detail-oriented and able to keep accurate records.
• Comfortable working in a CRM.
• Highly dependable. This is a tight-knit team, and everyone has to pull their weight.
• Able to consistently hit deadlines
• Ability to work during appropriate US hours, as you will be working nights (10-4 pm U.S. Pacific time).

Equipment Needed:
• Reliable Computer, high-speed internet, and phone.

Benefits:
• Work from home with flexible hours.
• Be part of a supportive and dynamic team.
• Opportunities for growth and development.
• Competitive salary, plus bonus opportunity.

How to Apply:
If you believe you are a great fit for this role, please send your resume and a cover letter detailing your experience and why you would be a great addition to our team to info@theresapidcock.com.

MANDATORY FOR CONSIDERATION: Please include "TECH Support CRM Specialist Application—[Your Name]" in the subject line. Applications missing this information will not be considered, as attention to detail is a must.

With your application, please send a short video recording of you introducing yourself and sharing why you want to change the world with us! We want to change your life too!

Theresa Pidcock Consulting is an equal-opportunity employer. We aim to build a welcoming and supportive workplace where every team member can thrive.