ServiceM8 Experienced Virtual Assistant

We are looking for a highly organized and detail-oriented Virtual Assistant with strong experience using ServiceM8 to support day-to-day operations of a service-based business.

How to apply, send your CV and answer the following:
- How long have you used Service M8?
- What industry were you in when you used Service M8?

Key Responsibilities
Manage and update jobs, schedules, and workflows using ServiceM8
Create, assign, and track job progress from booking to completion
Handle customer inquiries via email, SMS, or integrated communication tools
Coordinate with field technicians or service teams to ensure smooth operations
Prepare and send quotes, invoices, and job reports
Maintain accurate client records and job history in ServiceM8
Monitor job statuses and follow up on pending or overdue tasks
Assist in calendar management and appointment scheduling
Perform general administrative support as needed

Required Skills & Experience
Proven experience using ServiceM8 (mandatory)
Background in virtual assistance or administrative support (service-based industry preferred)
Strong understanding of job management workflows (dispatching, scheduling, job tracking)
Excellent written and verbal communication skills

Preferred Qualifications
Experience in trades or service industries (plumbing, electrical, HVAC, cleaning, etc.)
Knowledge of quoting, invoicing, and basic bookkeeping workflows
Experience integrating ServiceM8 with other tools or apps