Senior Operations Manager

We are a dynamic and fast-growing Influencer agency dedicated to maximizing success for our creators through strategic management, creative marketing, and streamlined operations. As we continue to expand, we are seeking an experienced and highly organized Operations Manager to lead and oversee the entire X program and ensure our agency runs efficiently and effectively. The Operations Manager will be responsible for managing daily operations, leading teams, implementing and improving processes, and ensuring that all departments align with the agency's goals. This individual will play a pivotal role in maintaining high operational standards while driving business growth and efficiency. This is a demanding role that requires a commitment of 60+ hours per week.

Key Responsibilities:
*Program Oversight: Lead and manage the X program, ensuring smooth operations and consistent results.
*Business Management: Develop and execute strategies for operational growth and efficiency.
*Data Analysis: Monitor KPIs, interpret data trends, and make data-driven decisions to improve processes and performance.
*Employee Quality Control: Ensure all teaUpgrade to see actual infombers maintain high standards of work through consistent monitoring and performance evaluations.
*Training & Development: Design and implement comprehensive training programs for new hires and continuous development plans for existing staff.
*Documentation & SOP Implementation: Create, maintain, and optimize Standard Operating Procedures (SOPs) to ensure consistency and efficiency across all departments.
*Auditing & Quality Assurance: Conduct regular audits to identify gaps, ensure compliance, and maintain high operational standards.
*Process & Business Improvement: Identify inefficiencies and develop solutions to streamline operations and improve overall business performance.
*Risk Assessment: Evaluate operational risks and develop strategies to minimize potential issues.
*Administration: Manage administrative tasks, including scheduling, reporting, and internal communications.

Qualifications:
Education: Bachelor’s degree in Business Management, Operations, or a related field (4-year program required).
Experience: Minimum of 3 years in business management, operations, or a similar role.

Skills:
Strong leadership and team management skills.
Advanced data analysis and problem-solving abilities.
Experience in creating and implementing SOPs and training programs.
Excellent organizational and time management skills.
Strong attention to detail and commitment to quality control.
Effective communication skills, both written and verbal.
Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:
Previous experience in managing virtual teams.
Experience in risk management and business process optimization.
Familiarity with the influencer marketing industry is prefered but not required.

Perks:
Fully remote position.
Opportunity to grow within a dynamic and expanding agency.
Collaborative team environment.

How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to having you on our team!