Senior Dispatch & Operations Coordinator (5+ yrs exp)

Job Title: Senior Dispatch & Operations Coordinator
Job Type: Full-time, Remote
Pay Rate: $8 per hour
Working Hours: 8:00 AM - 5:00 PM Central Time
To Apply: Submit Your Resume - Applications without a resume will not be considered.

About the Role:
We’re looking for a proactive and experienced Senior Dispatch & Operations Coordinator to join our team. In this role, you’ll be at the heart of our operations, solving problems, coordinating workflows, and making sure things run smoothly every day. If you thrive in a dynamic environment and enjoy improving processes while supporting a team, this is the perfect role for you.

Key Responsibilities:
Oversee and manage daily dispatch and operations to ensure efficiency and timely resolutions.
Identify and implement improvements to enhance workflows and processes.
Solve complex challenges using data and a solutions-oriented approach.
Work closely with tech, customer support, and logistics teams to address operational needs.
Maintain accurate records and tackle bottlenecks proactively.
Represent the company professionally in all communications.
Continuously drive improvements by proposing strategic, long-term solutions.

What We’re Looking For:
Fluent in English (written and spoken), with strong communication skills.
5+ years of experience in dispatch coordination, operations, or similar roles, especially in high-volume environments.
Proven ability to lead teams and mentor others.
Excellent problem-solving and critical thinking abilities.
Tech-savvy with experience improving and troubleshooting digital tools.
Strong analytical skills for interpreting data and driving efficiency.
Customer-focused with the ability to remain calm and professional under pressure.
Great at managing multiple priorities while balancing short-term and long-term goals.
Bachelor’s degree in a related field (Operations, Business, Logistics) or equivalent experience.

Bonus Skills:
Familiarity with dispatch software, logistics tools, or customer service platforms.
Experience using data analysis and reporting tools for decision-making.

Why Join Us?
Be part of a growing company where your work makes a real difference.
Collaborate with a supportive, cross-functional team.
Take on a meaningful role with opportunities to grow and develop your leadership skills.

To Apply:
Please submit your resume and a cover letter detailing your experience in operations coordination, leadership, and how you’ve contributed to process improvements in the past. We’re excited to hear from candidates who are results-driven, strategic, and ready to make an impact!