Sales and Client Relationship Manager

About TBD AI: TBD AI is a cutting-edge SEO, local SEO, and blogging company that integrates advanced artificial intelligence with human expertise to deliver precise and impactful digital marketing results. We are dedicated to innovating how businesses optimize their online presence, ensuring that our strategies are both data-driven and creatively inspired. Our unique approach combines AI-driven analytics with expert human insight to manage and enhance the AI outputs, ensuring our clients receive the best in class service tailored to their specific needs.
Position: Sales and Client Relationship Manager
Location: [Specify Location/Remote Options]
Role Objective: To drive business growth by effectively acquiring new clients, managing client relationships, and ensuring high levels of satisfaction and loyalty, thereby directly contributing to the company's success.
Responsibilities:
• Client Acquisition: Proactively identify and target potential clients using a variety of marketing and outreach strategies. Initiate contact, manage follow-ups, and cultivate relationships that turn prospects into clients.
• Sales Presentations: Skillfully deliver compelling presentations and demonstrations of our AI-powered SEO services to prospective clients, clearly articulating the value and benefits of our solutions.
• Client Onboarding: Manage all aspects of client onboarding, including account setup and guiding clients through the service setup. Ensure clients understand the workflow, expected outcomes, and how our AI-enhanced services benefit their business.
• Relationship Management: Act as the primary point of contact for clients, maintaining and enhancing relationships. Address any issues promptly, ensuring client satisfaction and retention.
• Contract Management: Negotiate and close deals with a focus on creating long-term value for both the client and the company. Manage contracts and handle renewals with an eye toward expanding client engagements.
• Reporting: Provide clients with regular and detailed performance reports and insights, using data to highlight successes and identify areas for further improvement. Solicit client feedback to continuously refine our services.
Qualifications:
• Proven experience in sales and client relationship management, ideally in the SEO, digital marketing, or tech industry.
• Strong understanding of SEO, online marketing strategies, and digital sales processes.
• Excellent communication, negotiation, and presentation skills.
• Ability to understand and demonstrate technology-driven services.
• Self-motivated and results-oriented, with a positive outlook and a clear focus on high quality and business profit.
• Excellent organizational skills and attention to detail.
• Bachelor’s degree in Marketing, Business Administration, or related field is preferred.
What We Offer:
• Opportunity to work in a dynamic, innovative, and growing company.
• A supportive team environment where your knowledge and expertise are valued.
• Competitive salary and performance incentives.
• Flexible working conditions to accommodate your work-life balance.
• Professional development and career growth opportunities.
Join Our Team: If you are passionate about using cutting-edge technology to drive marketing success and enjoy building lasting client relationships, we would love to hear from you. TBD AI offers a challenging and rewarding environment where you can grow professionally and make a significant impact.
To Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this role to [Insert Application Email/Link].
We are excited to review your application and hopefully welcome you to our team, where together we will elevate our clients' online presence to unprecedented heights!