Remote Operations Manager

Who We Are
We’re building software tools that help businesses stay connected with their networks through clever automation. We’re a small, fast-moving team led by a founder with bold ideas—and we need someone exceptional to bring those ideas to life. If you love tackling challenges, creating order from chaos, and making a real impact, this is your shot.

The Role
We’re hiring Remote Operations Managers to join our team. We’ll start with a few hires, and the top performer will secure a long-term role with the potential to step into leadership. You’ll be the glue that holds our operations together—working with clients, leading our team, and using your skills to keep everything running like clockwork.

This isn’t just a job; it’s a chance to shape how we grow. If you’re energized by solving problems and building something meaningful, we want you.

What You’ll Do
- Connect with Clients: Communicate with clients (think real estate pros and podcasters) in clear, professional English to understand their needs and keep them happy.
- Create Systems: Take big, messy ideas and turn them into organized, scalable processes.
- Lead the Team: Guide our small crew to stay on track and deliver results.
- Optimize with Tech: Use your technical know-how to improve our tools and workflows.
- Solve Problems: Spot issues before they escalate and fix them fast.

What You Bring
- Location: Reliable internet connection.
- Communication: Outstanding English skills—both written and spoken.
- Organization: A natural talent for bringing order to chaos.
- Leadership: Proven experience managing people or teams.
- Tech Skills: Comfortable with technology (an engineering background is a bonus).
- Initiative: A self-starter who doesn’t need hand-holding.

System Requirements:
- Computer with a processor of 2.0 GHz and above (Intel Core i5/i7 recommended).
- Minimum of 8 GB RAM with 100 GB free disk space.
- Webcam for virtual meetings.
- Headset/microphone for clear communication.
- Reliable internet connection (at least 10 Mbps wired connection).
- USB sticks are not allowed for backup ISP.

Shift Schedule:
- Availability during US timezone business hours is necessary.

*** Do not send resume. Instead, we ask that you write a Word document, introducing yourself, explaining why you’re excited to work with us, and letting us know why we should hire you. Email it to Upgrade to see actual info and put "Electric Sheep" in the subject.

Why do you love tackling complex problems?
- Tell us about a time you led a team or managed a project—what was the outcome?
- How have you used tech to solve a challenge or improve something?

We can’t wait to hear from you!