Remote Customer Service & Billing Assistant (Auto Parts Company)

Responsibilities:
• Send invoices to customers using QuickBooks or payment links
• Follow up with customers to collect payments
• Call customers (U.S.-based shops) to:
• Confirm order details
• Request email addresses
• Collect shipping and billing information
• Create shipping labels using ShipStation or similar software
• Ensure all orders are processed quickly and accurately
• Maintain organized records of orders and payments
• Fluent english with american accent