Quality Assistant

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Shape the Future of Immigration for Global Trailblazers
Join a purpose-driven team reimagining how exceptional talent builds their future in the U.S.

About Lima
Lima is a Silicon Valley-based immigration concierge and career catalyst, dedicated to helping top-tier global talent thrive in the United States. We help founders, researchers, executives, creatives and innovators navigate complex immigration pathways including O-1, EB-1 visas.

The Role
We are seeking a meticulous and proactive Quality Assurance Associate to uphold the highest standards across all client deliverables. You will serve as the final quality checkpoint before documents reach clients, attorneys and partner organizations.
This role requires a sharp eye for detail, strong judgment and a deep understanding of immigration case documentation. You will work closely with Case Managers, Writers, Operations teams and external legal stakeholders to ensure every document is accurate, consistent, well-organized and aligned with case strategy.

Responsibilities
- Document Quality & Review
- Review press articles, recommendation letters, petitions, scholarly publications, memberships and supporting evidence for accuracy, consistency and completeness.
- Verify names, dates, organizations, job titles, timelines and supporting facts across all case materials.
- Identify and resolve inconsistencies, factual mismatches, formatting issues and grammatical errors before client delivery.
- Ensure all written content maintains logical structure, professional quality and alignment with case strategy.
- Act as the final quality checkpoint before deliverables are shared with clients, attorneys or external partners.

Immigration Case Quality Assurance
- Conduct quality reviews of O-1, EB-1 and NIW case documentation.
- Ensure evidence packages meet internal quality standards and support the intended immigration narrative.
- Collaborate with legal teams, attorneys and paralegals to address documentation concerns and maintain compliance with case requirements.
- Flag potential risks, gaps or missing evidence that could impact petition strength.

Document Management & Organization
- Ensure all client folders, evidence repositories, certificates and supporting documents are properly named, categorized and stored.
- Maintain organized and audit-ready client records across Google Drive and internal systems.
- Regularly review active, completed and upcoming cases to identify organizational issues before they become problems.
- Develop and improve quality control checklists, templates and documentation standards.

Cross-Functional Collaboration
- Work closely with the Writing Team to review and approve written materials before they move to the next stage of production.
- Partner with Case Managers to maintain consistency across all client deliverables.
- Provide constructive feedback to writers and operations teams to continuously improve quality standards.
- Support training initiatives and help establish best practices for document review and quality control.

Continuous Improvement
- Proactively identify recurring quality issues and recommend process improvements.
- Monitor quality trends across cases and implement preventative measures.
- Help build scalable quality assurance systems as the company grows.

Qualifications
Required:
- Prior experience working on U.S. immigration matters, particularly O-1 and EB-1 visa cases.
- Experience collaborating with attorneys, legal teams and/or paralegals.
- Exceptional attention to detail and ability to identify inconsistencies across complex documentation.
- Strong written English proficiency, including grammar, editing and proofreading skills.
- Experience working with Google Workspace
- Strong organizational and project management abilities.
- Ability to manage multiple cases simultaneously while maintaining high quality standards.

Preferred:
- Background in English, Literature, Journalism, Communications, Law or a related field.
- Prior quality assurance, editorial review or legal document review experience.
- Experience reviewing immigration petitions and supporting evidence packages.
- Familiarity with O-1, EB-1 and NIW adjudication criteria.

What Makes Someone Successful in This Role
- You naturally spot errors others miss.
- You take ownership of quality instead of waiting for issues to be assigned.
- You are highly organized and believe every document should have a clear place and purpose.
- You enjoy creating systems that prevent mistakes before they happen.
- You can balance precision with speed in a fast-moving startup environment.