Print on Demand (POD) Specialist for Etsy Store

Job Description: We are looking for a highly skilled and creative Print on Demand (POD) specialist to join our team, specifically for managing and growing our Etsy store. The ideal candidate will have experience in running successful POD businesses, with a strong understanding of Etsy’s platform, trends, customer behavior, and POD product design/fulfillment processes. This role will be pivotal in driving the growth of our store and increasing sales through optimized listings, innovative product designs, and effective marketing strategies.

Responsibilities:

POD Product Management:

Research and identify trending niches, products, and designs suitable for the Etsy market.
Create or collaborate with designers to develop unique POD designs for various products (e.g., t-shirts, mugs, phone cases, home decor).
Upload and manage product listings, ensuring they are optimized with relevant keywords, high-quality images, and compelling descriptions.
Maintain the product catalog and ensure inventory is updated and accurate through third-party POD suppliers.
Etsy Store Optimization:

Optimize product listings for Etsy’s search algorithm (SEO), focusing on keyword-rich titles, descriptions, tags, and categories.
Analyze store performance metrics (traffic, sales, conversion rates) and continuously adjust product offerings and store presentation based on data insights.
Ensure that all listings meet Etsy’s policies and best practices.
Design Coordination:

Coordinate with graphic designers (or design products yourself) to ensure high-quality and attractive designs that align with Etsy trends and customer interests.
Stay updated on current design trends and competitor stores to ensure the store's offerings remain fresh and competitive.
Customer Service & Order Management:

Provide exceptional customer service by addressing customer inquiries, complaints, and concerns in a timely and professional manner.
Handle order issues, such as returns, exchanges, or shipping delays, working closely with POD suppliers to resolve problems efficiently.
Monitor order fulfillment to ensure timely shipping and high-quality products.
Marketing & Promotion:

Develop and execute marketing campaigns to increase store visibility and drive traffic to product listings (e.g., through Etsy ads, social media marketing, email marketing).
Utilize social media platforms (Instagram, Pinterest, Facebook, etc.) to showcase products, engage with customers, and promote new designs.
Explore and implement strategies to grow the Etsy store’s following, reviews, and customer loyalty.
Market Research & Trend Analysis:

Stay ahead of POD and Etsy-specific trends, identifying opportunities for new product lines and marketing strategies.
Conduct market research to understand customer preferences, competitor pricing, and best-selling items within the POD niche.
Requirements:

Proven experience running a successful Print on Demand business on Etsy or similar eCommerce platforms.
Strong knowledge of Etsy’s platform, including SEO optimization, listing strategies, and marketing.
Excellent understanding of POD suppliers (e.g., Printful, Printify) and how to integrate them with Etsy stores.
Expertise in using design tools (e.g., Canva, Adobe Illustrator) for product creation or collaboration.
Exceptional written and verbal communication skills, with the ability to craft compelling product descriptions and customer interactions.
Ability to work independently, manage multiple tasks, and meet deadlines.
Preferred:

Experience with Etsy Ads and other paid advertising methods.
Previous success in growing an Etsy store with a proven track record of increased sales.
Familiarity with social media platforms (Instagram, Pinterest, etc.) for marketing and audience engagement.


Shift:8AM-5PM -Philippine Time
Monday-Friday
Good Working Environment