Operations and Logistics Coordinator

Position Overview:

We are seeking a highly organized and detail-oriented individual with a education background in business or accounting to join our team as an Operations and Logistics Coordinator. This role will encompass various operational tasks, inventory management, order and logistics coordination, and simple invoicing. The ideal candidate will have strong communication skills, a customer-centric mindset, and the ability to multitask effectively.

This is a full-time remote position, requiring availability during Central Standard US Hours from Monday to Friday, 8:00 am - 5:00 pm, with a 1-hour lunch break.

Key Responsibilities:

-Serve as the primary point of contact for clients, providing pricing information, virtual mocks, and samples as needed.
-Coordinate with clients to address inquiries, concerns, and requests throughout the sales process.
-Manage the logistics of sample shipments, including generating purchase orders, coordinating with our 3PL partners, and tracking shipments.
-Process bulk orders, including managing the decoration process (e.g., adding logos) and coordinating with our 3PL partners for order fulfillment.
-Conduct inventory management tasks, including monitoring stock levels, generating reports, and reconciling discrepancies.
-Handle invoicing tasks, including issuing invoices, tracking payments, and following up on overdue accounts.
-Maintain accurate records of sales activities, client interactions, inventory levels, and financial transactions.
-Collaborate with internal teams, including sales, marketing, and operations, to ensure smooth order processing and fulfillment.
-Continuously assess and optimize operational processes to improve efficiency and customer satisfaction.

Qualifications:

- Bachelor's degree in accounting, business administration, or a related field preferred.
- 4+ years of experience in operations, accounting, sales coordination, or customer service.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong attention to detail and accuracy.
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

Technical Skills:

- Proficiency in Microsoft Excel and accounting software.
- Experience with inventory management systems preferred.
- Familiarity with CRM software and logistics systems is a plus.

Joining Lux & Nyx means embarking on an enjoyable journey filled with learning opportunities and personal and career development. You will grow with the business in a fun and supportive environment alongside a team of passionate individuals.

To apply for the Operations and Sales Coordinator position, please send your application with your updated resume to career@luxandnyx.com. Additionally, please state in the email explaining why you would be a good fit for the above position.