Operations Manager

We’re looking for an Operations Manager to help streamline and oversee our agency's internal operations, focusing on task management, workflow optimization, and ensuring the smooth execution of client projects. We specialize in Email & SMS Marketing for e-commerce brands, so experience in the e-commerce or marketing agency space is a plus. This is a part-time position with the opportunity to grow into a full-time role for the right candidate.

Key Responsibilities:
Oversee and manage daily operations in ClickUp, ensuring tasks, projects, and workflows are organized and running smoothly.
Develop, optimize, and maintain standard operating procedures (SOPs) for our team.
Track project progress and ensure all deadlines are met.
Collaborate with team members across different time zones (CST and Philippines).
Review and approve task completions to ensure quality and efficiency.
Assist with onboarding new team members and training them on ClickUp processes.
Handle miscellaneous operational tasks to support the agency's growth and efficiency.
Qualifications:
Expert-level proficiency in ClickUp and familiarity with other project management tools.
Previous experience as an Operations Manager or in a similar role, ideally in an e-commerce or marketing agency environment.
Strong organizational and problem-solving skills.
Excellent communication skills and ability to work across time zones.
Tech-savvy with a proactive mindset and attention to detail.

When Applying, Please Include:

Email
LinkedIn/Facebook/Instagram (Optional)
Resume
Portfolio of Your Best Work (Please highlight workflows, SOPs, or processes you've built in ClickUp or similar tools—no long lists, just your best examples!)
WhatsApp Number (for easy communication)
Tell Us About Your Hobbies (We want to know a little about you beyond work!)
This is an exciting opportunity for someone who’s dedicated, consistent, and eager to grow with our company. If this sounds like you, we’d love to hear from you!