Operations & Executive Assistant

Operations & Executive Assistant
About Lion Heart Remodel

Lion Heart Remodel is a remodeling company based in Washington State. We specialize in kitchens, bathrooms, flooring, and high-impact interior remodels.

We are building systems, processes, and operational infrastructure that allow the company to grow efficiently and create an exceptional experience for our clients.

We are looking for a highly organized, detail-oriented Operations & Executive Assistant who can help manage company information, maintain systems, organize documentation, and support daily business operations.

This is a long-term position with growth opportunities for the right person.

Responsibilities
Daily Responsibilities
Organize and maintain company documentation
Update JobTread CRM records
Enter and maintain customer information
Update company knowledge base (Obsidian)
Track action items and follow-ups
Manage email organization
Prepare reports and summaries
Maintain project records and files
Document meetings and decisions
Weekly Responsibilities
Update company dashboards
Maintain SOPs and training materials
Organize contractor and vendor information
Review project status updates
Prepare leadership reports
Identify areas for process improvement
Long-Term Responsibilities
Help build operational systems
Assist with AI and automation projects
Improve company workflows
Support future tea ---------- mbers with onboarding and documentation
Become a key part of the company's growth
Required Skills
Strong written English
Excellent organizational skills
Attention to detail
Ability to follow systems and processes
Strong computer skills
Problem-solving ability
Reliable internet connection
Self-motivated and dependable
Preferred Experience

Experience with any of the following is helpful but not required:

CRM systems
Project management software
Google Workspace
Documentation and SOP creation
Administrative support
Construction industry experience
AI tools such as ChatGPT

We are willing to train the right candidate.

Success in This Role Looks Like
Information is organized and easy to find
JobTread records stay accurate and updated
Follow-ups never get missed
Documentation remains current
Leadership receives clear reports
Systems become more efficient over time
How To Apply

Start your application with:

"Lion Heart Systems"

Then answer:

Tell us about yourself.
What experience do you have supporting business operations?
What software systems have you used?
How do you stay organized?
Describe a process you improved.
What are your long-term career goals?
What hourly rate are you seeking?
Include a 2–3 minute video introduction.
Salary

$5–$7 USD per hour
20–30 hours per week
Long-term opportunity with growth into Operations Coordinator or Executive Assistant roles.

"Lion Heart Systems"

Applications that do not include this phrase will not be considered.

Also include a 2–3 minute video introduction telling us:
- Who you are
- Your work experience
- Why you want this role
- Your long-term goals