Onboarding Coordinator | Remote

Join a fast-growing e-commerce company providing top-tier customer service solutions. We're expanding and need an Onboarding Coordinator to set new hires up for success.

What You’ll Do
- Oversee end-to-end onboarding
- Conduct live training and assist with paperwork
- Work with the Customer Success Manager for smooth agent and client onboarding
- Provide updates to the Team Lead and Recruitment Manager
- Support client onboarding as needed

What We’re Looking For
- 1–2 years in Customer Service Onboarding
- 3–5 years in BPO Customer Service
- Virtual Assistant experience (preferred)
- Familiarity with e-commerce tools (Gorgias, Shopify, Zendesk)
- Experience with CRM/project management tools (HubSpot, Upgrade to see actual info)
- Strong communication and organizational skills
- Self-motivated and great at coaching

Tech Requirements
- Internet: DSL, Cable, or Fiber (20 Mbps minimum)
- Tools: Gmail, Slack

What We Offer
- $5/hour + annual increases
- PTO, health & dental insurance
- Full-time remote role
- Year-end & performance bonuses
- Career growth in a thriving startup

How to Apply
Apply here: Upgrade to see actual info
Application Code: C1ONb

Take the next step in your career—apply now! Only applications via the link will be considered.