Manager of People Operations

Strategic HR Leader Wanted to Drive Organizational Excellence
Are you an experienced HR professional ready to evolve beyond traditional roles? Do you see employees as your company's greatest asset rather than just resources to manage? M-Power is seeking a strategic Manager of People Operations to revolutionize our approach to talent management and drive organizational excellence.

About Us
Established in January 2018, M-Power Solutions has been a pioneer in providing premium lead generation and growth services to businesses across multiple industries. Our comprehensive service offerings include Lead Generation, Brand Authority Building, Lead Follow-up Systems, Data Services, and our newest division, Recruiting as a Service (RaaS).

For over seven years, we've mastered the art of hiring, developing, and managing top-tier remote Filipino talent. Having successfully recruited and nurtured hundreds of exceptional professionals throughout our journey, we've built an unparalleled expertise in virtual workforce development. Today, our thriving team continues to expand as we help more businesses unlock the power of remote talent.

Our success is built on our Core 4 Values:
Dedication to Growth: Be 1% better every day both personally and professionally
Dedication to Showing Up: For clients, for each other, and for ourselves
Dedication to Excellence: Strive for the highest standards in everything we do
Dedication to Empowerment: Uplift and enable others to reach their full potential

The Opportunity
As our Manager of People Operations, you'll lead our HR function with a strategic focus on creating exceptional employee experiences while driving business results. You'll build systems and programs that empower our remote workforce while establishing M-Power as an employer of choice in the Filipino remote work market.

Your Key Responsibilities

Strategic HR Leadership (25%)
- Develop and implement forward-thinking HR strategies aligned with business objectives
- Design compensation structures that ensure competitiveness in the rapidly evolving remote work market
- Create and enforce HR policies that balance compliance with employee experience
- Report key HR metrics to executive leadership to drive data-informed decisions
- Oversee the implementation of our new systems for HR management

Employee Relations & Performance Management (25%)
- Lead performance evaluation processes and make final judgments
- Oversee disciplinary actions and conduct sensitive investigations
- Manage conflict resolution and address employee concerns
- Monitor legal compliance in HR practices across multiple jurisdictions
- Design structures for managing employee leave time and approvals

Workforce Development (20%)
- Create comprehensive onboarding program for new hires
- Develop and deliver initial company training
- Implement employee retention strategies for our remote workforce
- Design career development pathways that align with organizational needs
- Analyze training needs and coordinate development opportunities

Compensation & Benefits Management (15%)
- Research market rates for remote Filipino workers across various roles
- Track compensation trends in roles affected by AI advancement
- Set competitive salary bands that ensure retention while maintaining profitability
- Develop compensation guidelines for internal use and RaaS clients
- Conduct quarterly compensation reviews to ensure market competitiveness

Team Leadership (15%)
- Directly supervise our Recruitment Specialist and Junior HR Coordinator
- Provide mentorship and professional development to HR teaUpgrade to see actual infombers
- Conduct team performance reviews and set developmental objectives
- Foster collaboration between HR and other departments
- Drive a culture that embodies our Core 4 Values in daily operations

What Makes You a Great Fit
Must-Haves:
- 5+ years of progressive HR experience with at least 2 years in a management role
- Strong knowledge of Filipino remote work management
- Experience with performance management systems and evaluation processes
- Proven track record in designing compensation structures
- Excellent communication and interpersonal skills
- Experience with HRIS implementation and optimization
- Ability to think strategically while executing tactically
- Bachelor's degree in Human Resources, Business, Psychology or related field

Nice-to-Haves:
- Experience with global/remote workforce management
- Knowledge of recruitment processes and talent acquisition strategies
- Familiarity with Airtable, ClickUp, or similar workflow management tools
- Experience in a rapidly scaling organization
- HR certification (PHRP, SHRM-CP, or equivalent)
- Background in online/digital business models

What We Offer
- Strategic Impact: Direct influence on company culture and performance
- Leadership Growth: Opportunity to build and develop your own team
- Professional Development: Budget for continuing education and certifications
- Competitive Compensation: Salary commensurate with experience and expertise
- Flexible Remote Work: 100% work-from-home position
- Growth Potential: Join a scaling organization with expanding opportunities

Working Hours:
- PH Graveyard Shift (8hrs/day, Monday-Friday US Timezone)

Compensation:
- $5/hr - $6/hr
- Weekly Payout

Benefits:
- PTO (Vacation Leave) that increases every year that you are with us
- Separate PTO for Sick Leave
- Maternity and Paternity Leave
- Bereavement Leave
- Evaluation and Opportunity for a Salary Raise every 4 months from start date.

Equipment Requirement:
- Operating System: Windows 10 or MacOS (latest version)
- Processor: Intel Core i5 or AMD Ryzen 5 (or equivalent)
- RAM: 8 GB or higher
- Storage: 256 GB SSD or higher with minimum 30% free space.
- Internet Connection: Minimum 75 Mbps download and 75 Mbps upload speed for smooth communication and data handling. 100mbps+ preferred.
- Headset: Noise-canceling headset with a microphone for clear and professional communication.

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M-Power is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.