Looking for Virtual Assistant SuperStar to work with an Iconic Canadian Outdoors Company

Langford Canoe is a premier manufacturer of high-quality canoes, renowned for our craftsmanship, innovation, and outstanding customer service. We are seeking a dedicated and organized Virtual Assistant to support our daily operations and ensure seamless business functions.

Job Description:

We are looking for a highly motivated and detail-oriented Virtual Assistant to join our team. This role requires strong organizational skills, excellent communication abilities, and the ability to multitask efficiently. The ideal candidate will be responsible for managing emails, scheduling phone consultations, coordinating expenses, and tracking orders and repairs.

Key Responsibilities:
• Email Management: Professionally respond to incoming emails with same-day responses.
• Scheduling: Arrange phone consultations for executives and sales professionals while maintaining an organized
shared calendar.
• Expense Coordination: Assist in tracking and managing company expenses.
• Order & Repair Tracking: Monitor and update repair orders, ensuring customers receive weekly progress updates.
• Customer Communication: Track and manage product orders, providing weekly status updates to customers.
• Supplier Coordination: Communicate with suppliers primarily via email to manage orders, address inquiries, and
ensure timely deliveries.
• Administrative Support: Perform general administrative tasks, including data entry and record-keeping to maintain
accurate business records.

Qualifications:
• Previous experience as a Virtual Assistant or in a similar administrative role.
• Strong English communication skills (written and verbal).
• Proficiency in email management tools and scheduling software.
• Experience with expense tracking and basic financial coordination.
• Ability to multitask, prioritize tasks, and work independently.
• High attention to detail and a proactive problem-solving approach.
• Familiarity with order tracking and customer service best practices.
• Proficiency in Microsoft Office, Google Suite, and other administrative tools.
• Experience with CRMs for managing customer interactions and business processes.

Preferred Qualifications:
• Experience in the outdoor, manufacturing, or e-commerce industries.
• Familiarity with Zoho CRM and project management software.
• French language proficiency (a plus but not required).
• SEO Implementation: Develop and execute effective SEO strategies to improve website rankings and organic traffic.

Benefits:
• Flexible remote work environment.
• Opportunity to work with a well-respected brand in the outdoor industry.
• Profit sharing opportunity.
• Potential for growth and expanded responsibilities.

If you are an organized and resourceful professional looking to join a dynamic team, we’d love to hear from you! Please apply with your resume and a brief cover letter outlining your experience and qualifications.