Looking for CSR Ninjas! :)

*Please read the entire ad if you're interested in applying*

We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSR's!

We are dedicated to connecting highly qualified individuals with outstanding clients in the home services and trades industry who align with our core values. In this position, you'll have the opportunity to collaborate with a great client, delivering exceptional customer service and administrative assistance.

Responsibilities:

- Handle customer inquiries via phone, email, and chat in a timely and professional manner
- Provide administrative support such as data entry, file management, inbox management, and scheduling appointments
- Use problem-solving skills to resolve customer issues
- If you’re still reading you have great attention to detail! Please mention your favorite animal in the email's subject line
- Be tech-savvy and have the ability to learn and use new tools and systems
- Knowledge or past use of CRMs is a plus
- Experience in the Home Service Industry is a plus

Requirements:

- Proven experience in customer service/virtual assistant
- Strong communication and interpersonal skills
- Excellent time-management and organizational skills
- Ability to multitask and prioritize tasks effectively
- High attention to detail
- Proficiency in Microsoft Office Suite and Google Suite

If you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you! To apply:

Send an email to apply[at]ninjava[dot]com and attach a 60-second video introduction as well as your CV/resume.
Do not submit your application here--your application will not be entertained.