Hospitality VA - Front Desk Admin

Position: Full-Time Virtual Assistant (24/7 Support)

Businesses:
- Stay 424 (Hostel)
- Studio 424 (Coworking & Hourly Space Rentals)
- Chicago Avenue Inn (Guesthouse)

We specialize in private room rentals, dormitory lodging, and creative coworking spaces with photo and podcast studios.

Key Responsibilities:
- Guest Services & Reservations – Manage bookings via Cloudbeds PMS, handle inquiries, process payments, and coordinate OTA listings.
- Customer Support – Respond to emails, calls, and messages, troubleshoot guest issues, and ensure satisfaction.
- Space Management – Oversee hourly studio rentals and coworking memberships.
- OTA & Listing Optimization – Maintain and enhance property listings on platforms like Airbnb, Upgrade to see actual info, Expedia, Peerspace, and others.

Preferred Experience:
Systems: Cloudbeds, AirBNB, Upgrade to see actual info, Expedia, Peerspace, Liquidspace, Whistle, Ring Central, Remote Lock, Kisi, Deskie, Flexspace.ai

Skills: Customer service, sales, admin support, and property management

Compensation: TBD (based on experience)

Availability: Immediate

How to Apply:
Subject Line: "I Want to Work for You - Hospitality VA"
Intro: Write 2-3 sentences on why you're a great fit (longer applications will be deleted).
Interview: A short Google Meet call with video required.